• Full Time
  • Anywhere

Website Ballard's Resort

Year round, all-inclusive fishing destination

Overview:  A unique opportunity to be person to person with guests staying at a family owned and operated resort.   This person will enhance the arrival and experience of each valued customer.

Responsibilities:

  • answer incoming calls and assist with reservations and confirmations
  • organize and communicate daily resort activities
  • check-in and check-out guests
  • exemplify professional leadership, direction, and supervision to all employees as it pertains to their duties and the core values of the resort
  • greet guests warmly and perform registration procedures
  • be well versed in promotions
  • involvement with and knowledge of daily operating activities as it pertains to the restaurant, lounge, fishing, and lodging departments of the resort
  • assist guests with issues, focus on satisfaction, and use supervisor support when necessary
  • accurate accounting for posting daily bills and charges
  • provide accurate statements for departing guests and collecting payments due

To apply for this job email your details to jessie@ballardsresort.com

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